The Pet Palace has been recognized many times over the years by pet professionals and various publications as being rated tops in overall facility features, and most friendly staff. Due to the layout, policies and procedures, The Pet Palace was recognized as one of the best dog and cat boarding facilities in the U.S. by Behaviorist Lee Mannix. The Pet Palace is very proud to have been selected as a featured kennel by the Pet Care Services Association. Due to The Pet Palaces’ reputation and layout they have drawn numerous prospective kennel owners to tour some have even taken part in The Pet Palaces’ day to day activities prior to opening a facility of their own. Many have since reported back to have patterned many features and procedures of their kennels after The Pet Palace.
2009 Houston “A” List Runner up BEST Pet Supplies
2012 Houston “A” List Finalist for Best Pet Supplies
2012 Pet Talk Henrietta’s Reader’s Choice Awards Runner up “Most Friendly Staff”
2015 “Worker of the Year” award reception for National Disability Employment Awareness
A+ Rating with the Better Business Bureau
A+ Rating on Angie’s List
Deborah Duncan Show
Dean & Rog Radio Show:
I just wanted to e-mail and say thank you to you and your staff, because I know when I leave my dog there she is safe, and loved. I always see the employees outside with the dogs and keeping them off each other. I love that y’all care for my dog as if she is one of your own. Thank you!
I love that y’all care for my dog as if she was one of your own.
Good Morning Darrell and Angela,
Just wanted to say Thank you for taking time to look at Shiloh. He is doing fine and is just taking it easy.
He loves the Pet Palace so much that he literally wore himself rugged. He tore his paw pad open and I am taking your recommendation in applying cream on it to soften it up and giving him some Tramadol to keep him comfortable.
I must say you have an awesome center and should be very proud. Every employee has always expressed how much they love Shiloh and the care and concern they show before and after our visit is so appreciated. I am always greeted with smile and it is just a great feeling to know our pet is in such good care.
Unfortunately, we moved to other side of town and our visits are not as often. I have tried several other day cares near our new home and just cannot find the comfort level as yours.
The Pet Palace will always be our #1 place and will always be highly recommended.
Thank you again and can’t wait to come visit again soon!
Take care ,
The Pet Palace Will Aways Be Our #1 Place
When I picked them up, they seemed so happy and well taken care of. They did not seem stressed or scared. They are doing very well, and settling back into their schedules. Thank you so much for taking care of my fur babies and after the service I received at the pet palace, I will definitely bring them back.
I will definitely bring them back
We were very happy with our experience with Thor. Going in, we had no idea of the services or treatment he would receive beyond what was on your website. But I contacted you during our trip and was sent a photo of Thor and a brief message from the people that see him daily. Further, he seemed very relaxed and happy when I picked him up today – very unlike his usual trips away from home.
Relaxed and Happy
Sweetie had a wonderful time visiting with all of you. I appreciate how well you took care of her, and how responsive you were to my phone call to check on my “baby”! She had not been away from me for almost the entire 2 years I have been her parent, so it was gratifying to see how happy she was when I picked her up this afternoon. Thanks again for your loving care of Sweetie, and I will be sure to recommend you to friends who need pet boarding.
We were very pleased with the treatment Bear received. As a cat, he really doesn’t need the attention dogs do. I know he hid under his blanket most of the time, be he is that way for awhile in new places.
We were impressed with your facility, and appreciated the email regarding Hurricane Patricia, and the extra attention your staff gave to all the animals in your care during that ongoing crisis.
the immediate greeting we got when we dropped off and picked up was great. Like a high class hotel, which yours in for animals!
All in all we appreciated your attention to Bear, even though I am sure he didn’t return it.
Thanks for everything! The boys seem great and are super tired! Everyone is always helpful and pleasant at The Pet Palace and we feel very comfortable leaving our fur children there.
Thanks for everything!
Jackson enjoyed his stay!
He smelled so good when we picked him up.
He had not been boarded in a long time, it was a great feeling to see him get so excited when we walked in the door at Pet Palace!
First time at the Day Spa location! Great experience, and Annie looks great!!
I just called to make a reservation. I picked up the phone and called again to let you know how much I love and appreciate this place. I like having somewhere I know is safe to bring Argus!