At The Pet Palace you will find we have an “Everything’s Included” philosophy. Our Spacious modern facility provides everything needed to be healthy, happy, and ensure your pet’s experience is top notch during their vacation. Every guest receives the “Royal Treatment.” The following amenities are included daily during your pet’s stay:

Maid service, raised beds, fresh water, soothing music, climate controlled, Room Service & of course TLC! Premium food, beds, blankets, bowls & leashes are all provided.

We offer discounts for multiple dogs sharing the same accommodations, extended stays, military and senior citizen discounts.

Please view our Dog Boarding page or Cat Boarding page for ALL details involving boarding policies, amenities, forms and more.

Please allow 10-15 minutes upon arrival for the check-in process.


Check in after

01:00 pm

Check out before

12:00 pm


Check in after

04:00 pm

Check out before

06:00 pm

Check in & Check out

Rates are based on an “overnight” stay. Check-In time begins at 1:00 pm. Please allow 10-15 minutes upon arrival for the check-in process. For everyone’s safety pets are required to be on a leash at all times while entering and exiting the facility including the parking lot. To expedite and ensure a smooth arrival, we like to be prepared as possible. Please forward the appropriate forms at time of reservation or minimum of 2 days prior to arrival whichever is first:

Owner/Pet Profile: Owner/Pet Profile
Overnight Pet Check In: Over Night Check In
Medication Forms: Medication Forms
Vaccination Forms: Vaccination Records

If you have a puppy under 7 months of age or your pet has never been to the Pet Palace before, please visit the Puppy Program and New Guest pages for information on what your pet needs prior to their arrival.


We provide Raised Beds, or Blankets, Bowls, and lots of Love and attention. Toys are limited to 3 per suite. Feel free to pack a disposable t-shirt for those pets with separation anxiety. Due to safety and sanitary reasons, the following will not be accepted: Beds, Bowls, Creates etc. Collars and Leashes will be returned upon check-in as we provide customized safety collars while vacationing.

Check-out time is after 12:00pm. Please schedule departure time, if known, to expedite the process. It may be necessary to move guests who are not picked up by 1:00 p.m. to less spacious accommodations to make room for arriving pets. Please note: due to check out time being 12:00 p.m., a day boarding fee will be applied to all guests departing after 1:00 p.m. unless scheduled for grooming, Group Play, or Limousine services the day of departure.

Important note: If someone other than the owner will be checking-in or picking up the pet, The Pet Palace must be notified and payment arrangements will need to be made in advance.

Although we highly discourage any disruption of the kennel area before or after-hours we understand that emergencies do happen. If you find special circumstances require after-hours attention, advance arrangements are required.

Owner Pick-Up/Drop-Off:

This option is generally available daily between 6:30 a.m. & 8:00 p.m. when the Lobby is otherwise closed. This service incurs a $50 after-hours charge.

Limousine Pick-Up/Delivery:

This service is generally available daily between 8:00 a.m. & 8 p.m. and requires a 2 hour window as well as advance reservations.

Dog caring services

Ask the Experts

Over the years of caring for pets we have come across great information that members of our staff as well as pet professionals have compiled to share with you. If you don’t see your specific question or topic covered, please email us and we will forward it to the person with that particular expertise and add it to our site for others to benefit from as well. We look forward to hearing from you.

Doggie Daycare

Exterminator coming? Carpets being cleaned? Having a party and Milo & Otis are not invited or maybe they are just bored at home? Bring them to The…

Read more

Food & Services

Whether you are looking for the day to day pet supplies or something a little more special then what you will find at the big box stores or at every o…

Read more


At The Pet Palace you will find we have an “Everything’s Included” philosophy. Our Spacious modern facility provides everything needed to be hea…

Read more

Bring your pet to The Pet Palace for the Royal Treatment!
Make your reservations, find the appropriate forms and more.